![]() Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. We wish you all the best and hope that you will continue to find joy and satisfaction in your collections.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. We apologize for any inconvenience this may cause and want to thank you for being a part of our journey. We have truly enjoyed serving you and providing you with the best collectible toys that the industry has to offer. We would like to take this opportunity to express our heartfelt gratitude for your support and loyalty over the years. It is our understanding that Shopify and Amazon Pay are currently holding funds in reserve for the benefit of customers who may be entitled to a refund. Unfortunately, as we no longer have the ability to process a refund on Shopify or Amazon Pay, we kindly request that you contact your credit card company to initiate the refund process. However, we understand if you would like to cancel your order and receive a refund instead. We will be doing our best effort to ship out remaining orders over the next coming month or two. It is with great sadness that we must inform you that Big Apple Collectibles, your go-to destination for unique and high-quality toys, will be ceasing operations due to unforeseen circumstances beyond our control.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |